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  • Employment with Cox & Kings

    Join the Cox & Kings Team

    Cox & Kings offers both entry-level and experienced professionals a fast-paced, business-casual work environment with outstanding opportunities for career development.

    We are all team players. Every employee has an opportunity to grow and take on additional responsibilities.

    Destination Specialist


    Department: Destination Sales
    Reports to: Director, Client Services & Operations
    Location: Los Angeles or New York

    Position Summary

    Cox & Kings is seeking an experienced destination specialist (tour consultant) to join our team.

    The ideal candidate will have over seven years of experience as a destination specialist, a proven record of designing and selling custom-tailored luxury and experiential trips, and a passion for providing excellent and rapid customer service to travel agents and clients.



    Responsibilities of the destination specialist include:

    • Qualifying leads and developing a deep understanding of travelers' needs, preferences and travel budgets
    • Designing detailed itineraries that inspire, reflect the travelers' preferences and budget, and are smart logistically
    • Converting proposed itineraries into bookings; meet and exceed targets related to sales, agent and client satisfaction, team work, and destination knowledge
    • Providing superior and rapid customer service that exceed agent and client expectations before, during and following a trip
    • Maintaining and deepening relationships with agents, clients, team members and local (in country, on-the-ground) partners; liaising with them to ensure that pre-trip and on-trip services are rendered smoothly and to address any needs or issues that arise. Conduct post-trip follow-up and understand clients' future travel needs
    • Ensuring company's CRM databases are kept up to date
    • Maintaining and developing further expertise on products and services offered; represent Cox & Kings and share expertise with colleagues and at consumer and trade events

    Skills and requirements:

    • Minimum 5+ years of designing and selling custom-tailored luxury and experiential travel
    • Proven track record in meeting and exceeding sales targets
    • Demonstrable, extensive (and first-hand) knowledge of products and services offered in the destinations listed above
    • Possess excellent customer service, written and verbal communication, and organizational skills
    • Proven ability to meet aggressive deadlines and to work with VIP clients and agents
    • Passion and ability to travel: participate/host familiarization trips and represent Cox & Kings at consumer and trade events on an ad hoc basis
    • Possess creativity and a get-stuff-done attitude; be a self-starter and a team player
    • Desire to be recognized as an industry leader, to be the "go to" person for the destinations your represent
    • Comfort and experience with CRM systems is a plus
    • Fluency in a foreign language is a plus but not required


    If you feel you are qualified for this position and wish to be considered, please send your resume and cover letter to jobs@coxandkingsusa.com.

    About Cox & Kings

    Established in 1758, Cox & Kings has been serving travelers for nearly 260 years. In the U.S., the company operates as a boutique tour operator specializing in custom-tailored luxury and experiential travel. Cox & Kings has been named "World's Leading Luxury Tour Operator" and "Asia's Leading Luxury Tour Operator" from the World Travel Awards and "World's Best Tour Operator" from Travel + Leisure. For more information, please visit jobs@coxandkingsusa.com.